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Nuggets On
communication

Communication and story-telling is at the essence of building culture in an organization. Lessons from an ad-guru, mythologist, armed forces officer, motivational speaker and more about how one could think about narrating compelling stories.

Establishing a common language in the Army

What is common to radio, sonar and the internet? All these technological innovations, like many others, have their origin in war or conflict. Most have been researched and developed at military labs and then scaled up. Start-ups therefore, can benefit immensely from this experience. Hear Raghu talk about the need for a common vocabulary in order to achieve this. Hint: there is also a valuable tip about the ‘How’ question.

More from Capt. Raghu Raman

TAGS
Communication Culture Teamwork

Z-KITBAG: Communication lessons from the Army

Become privy to one of the army’s most efficient framework approaches: the Z-KITBAG! Raghu elaborates on this acronym and talks about how this structured approach can be used in any scenario- whether you are preparing for a talk or mobilizing your team for a launch.

More from Capt. Raghu Raman

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Lessons from another domain Communication

Transmitting intent down the chain

The chain of communication in an organization – from the CEO to the salesperson on the streets- is one of the main factors for its success or failure. What steps can a leader take to ensure this chain of communication is seamless? Listen as Raghu talks about this and also shares an interesting anecdote about why cheaper phones in India have dual SIM facility!

More from Capt. Raghu Raman

TAGS
Communication

The art of story telling

Prakash talks about the role of story-telling in the context of building culture and how one could think about building that muscle. Sometimes, people think that there is a trade-off between story-telling and brevity. He talks about that being a false trade-off and discusses how one could employ both to drive effective communication

More from Prakash Iyer

TAGS
Communication

Listening intently during Transitions

Ravi’s career trajectory has often taken him to sectors and organizations he did not know much about. The key to his successful transitioning, according to him, has been listening; but listening to what and whom? Get the details and some tips in this anecdotal nugget.

More from Ravi Venkatesan

TAGS
Settling into a new context Communication

Building story telling skills

KV Sridhar talks about the distinction between creativity and craftsmanship. He mentions that all living beings (not just human beings) including creatures like ants have the ability to be creative. But for us to express it effectively, we need to practice our craft – whether it is story writing, photography, humour or anything else. And mastering that takes years and years of practice.

More from KV Sridhar (Pops)

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Deliberate Practice Storytelling Communication

Building story telling capability

Devdutt breaks down story-telling and shares his perspectives around how we could become story tellers. He mentions that story-telling is often about turning a hard fact into emotion through plots and characters. He also emphasizes the need for brevity in corporate story telling. He shares a secret around how he tests for conceptual understanding of a story. He asks the narrator to share a long story such as Mahabharata in 1 line. He mentions that you quickly know if the other person “gets it”.

More from Devdutt Pattanaik

TAGS
Communication

Generating options amidst political constraints

Jay talks about how he has grown as a politician in all these years. He also talks about Track II dialogues where he is active. These are informal back-channels which can be tremendously helpful in improving the communication and improving one’s understanding of the others’ point of view.

More from Baijayant Jay Panda

TAGS
Communication Influencing

Three pieces of advice that stand out

Jay talks about some of the advice he has received that has helped him in his political career. This includes being cautious about taking people at face value and in watching what you say in a public domain. He also speaks at length about the importance of listening to the voter needs and not getting swayed just by the voices of the party workers.

More from Baijayant Jay Panda

TAGS
Communication Building Trust

Role clarity with co-founders

Dasra was co-founded by Neera Nundy and Deval Sanghavi in 1999. They discuss how they have evolved their roles as the organization has grown over time. She talks about how they have gravitated to playing roles that are in line with their sources of energy and strength.

More from Neera Nundy

TAGS
Communication Building trust

Steering by listening

Arun discusses his definition of a leader – “she or he who takes the first steps towards something that she or he deeply cares about and in ways that others wish to follow”. He talks about the criticality of listening to what other people care about as a key element of building engagement and followership.

More from Arun Maira

TAGS
Listening Influencing Communication

Giving feedback by listening

Arun talks about insights from Dalai Lama (who also wrote the foreword for his book) who says that Listening is the first wisdom tool and it is a pre-requisite for reflection, compassion and self-knowledge. Arun discusses why it is important to create a space for the feedback to land on the other side and listening is the path to creating that space.

More from Arun Maira

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Listening Coaching Communication

The art of story telling

Ambi talks about what he has learnt from individuals like Late Pradipto Mahapatra, Late Mr Rohinton Aga and Mr M. Damodaran when it comes to storytelling. He draws the connection between storytelling and listening and discusses how it is not a skill-set that can be suddenly implanted into a team or an individual but has to be an integral part of the culture in an organization.

More from Ambi Parameswaran

TAGS
Communication Listening

Having difficult conversations

Bill Campbell was known to have a “salty language” filled with expletives. Alan provides nuance around how Bill used his directness to land tough messages. He also goes on to talk about the safety net that Bill would create around the difficult conversation so that the leader does not get over-whelmed with the feedback.

More from Alan Eagle

TAGS
Communication

Written communication - a competitive advantage

Bill speaks about how Amazon uses written word as a source of differentiation and a competitive advantage. He speaks about how meetings are run in Amazon and the impact on productivity and effectiveness when people submit written documents. He also speaks about the PR/FAQ process which, in a way, is the backbone of the Working Backwards culture at Amazon.

More from Bill Carr

TAGS
Communication

Executive presence

Sally speaks about the notion of Executive Presence and how that plays out for men and women. She alludes to a piece of research that suggests that women on average end up speaking 20,000 words a day while men end up speaking around 7000 words a day. She discusses the implication of this on how men and women could think about Executive Presence.

More from Sally Helgesen

TAGS
Communication

Providing thoughtful feedback

Dan speaks about the nuances in delivering feedback that could help people activate their best self. In organizations, feedback is often the key lever for development but very often, no formal attention is given to how people deliver the feedback. He also speaks about the role of gratitude as an emotion in galvanizing a group of people around you.

More from Dan Cable

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Leadership Development Communication

In Summary - Playing to Potential

Dan speaks about how we could play to our potential by keeping the concept of death close to us. He also speaks about how we can unlock others’ potential by providing timely feedback to others without falling trap to the notion of eulogy delay.

More from Dan Cable

TAGS
Communication Pursuing your passion In summary – Playing to Potential

Relationships in a 2D world

Darleen speaks about some the nuances in building and maintaining relationships in a remote world. A lot of things that we might do in the rhythm of an offline world don’t apply. She speaks about some observations from the leaders she has worked with. Sahiba Singh from SpencerStuart India team also shares her perspectives on the topic.

More from Darleen DeRosa

TAGS
Listening Communication

Driving Accountability virtually

Darleen speaks about how leaders should walk the tight rope between letting people be, giving them autonomy and seeking performance. It is a fine line and it is easy to swing too far without realizing it. She speaks about the ATC (Action, Timetable, Check-in) approach in dealing with colleagues.

More from Darleen DeRosa

TAGS
Context based leadership Communication

Communicating thoughtfully

Darleen speaks about how leaders need to look at the way an organization works and the cadence to ensure that people are not overloaded with responsibilities and information. She goes on to say that it is less about technology but more about how it is used and applied in an organizational context.

More from Darleen DeRosa

TAGS
Communication Context based leadership

Decoding Executive Presence

Rajiv breaks down the notion of Executive Presence and speaks about some of the elements that constitutes it. He speaks about importance of gravitas, credibility, quality of communication and appearance. He also expands on the notion of Authenticity and the link with credibility and presence.  

More from Rajiv Vij

TAGS
Authenticity Communication

Decline of the Mughal Empire and Corporate Office

Pradeep speaks about the parallels between how a kingdom expands and the dynamic between the Corporate Office and the various branches. He speaks about the criticality of having a connect with the various corners of the business.

More from Pradeep Chakravarthy

TAGS
Communication

Rifts and Drifts

Dan speaks about two types of Connection regrets – rifts (an event happens and people separate) and drifts (where people move away from each other slowly). He speaks about having a bias for action when it comes to these kinds of regrets as over the long term people regret omissions much more than commissions.

More from Dan Pink

TAGS
Communication Happiness Regret

Labeling emotions

Thomas speaks about the criticality of labelling emotions that the other person is experiencing and that could be an opportunity to get to a better place.

More from Thomas Wedell-Wedellsborg

TAGS
Communication Listening Self-awareness

Idea to behavioural change

David speaks about why it is often so hard for us to stay on the same side of the net. He links that to our tendency to go for the simple plausible story and build misplaced conviction around it.

More from David Bradford

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Curiosity Listening Communication

Nuances in giving good feedback

David speaks about the limitations of the feedback sandwich where the detailed negative feedback is often sandwiched between cursory positive feedback. He speaks about a better way of delivering direct feedback with empathy.

More from David Bradford

TAGS
Curiosity Communication

Get in touch with Deepak Jayaraman

  1. (a) for planning a session for him to share specific insights from the podcast in your organization
  2. (b) for working with him as an Executive Coach / Transition Advisor
  3. (c) to share feedback or suggestions on the Podcast.
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