Nuggets from Ravi Venkatesan

Flexing leadership style at Omidyar Network

Roopa talks about how she had to adjust her leadership style when she moved from leading a team of 4000 plus people in CRISIL to Omidyar Network which had about 150 people globally and about 15-20 people in India. She discusses the power of listening, learning and tapping into the internal network to come upto speed and build credibility with the organization.

Rewiring the leadership approach

Falguni speaks about the key shifts that she has made to her leadership style as she moved from a Senior Leadership role in an institution like Kotak to starting Nykaa from the ground. She specifically refers to the poem Ithaka that had daughter had shared with her at that point. It talks about the criticality of focusing on the journey than the destination. 

Transitioning from playing sport to commentating

Vijay reflects on how he transitioned to a new career as his family context changed and he approached the end of his active tennis career. He talks about how re-inventing yourself is often like throwing yourself in the deep end of the pool without knowing how to swim. Perspectives that could be relevant for leaders who are trying to re-invent themselves given significant shifts in the world of work and in personal circumstances.

Transitioning across Cultures

Having moved from the army setup to the corporate world then onto a government organization and back to the corporate world, Raghu has worn many hats in his professional life. All of these shifts have involved transitioning across cultures- some well established, others being established and yet others, desperately needing a change in culture! Hear Raghu talk about how he navigated these transitions to integrate into the organization he joined.

Transitioning from the Army to the Corporate world

Raghu talks about how we could think about leveraging the pool of leadership talent that the army produces. He compares India to markets such as US, where there have been generations of Corporate Leaders who spent their early years in the Armed Forces. This is not just about providing an education around some of the elements of business. It is a complete rewiring that needs to happen.

Plunging into Stand-Up

“If you want to walk on water, you have to get out of the boat.” Hear how Papa CJ took the plunge into the gruelling yet satisfying world of stand-up comedy. A mix of conviction, grit, pragmatism, sacrifice and passion helped him make this journey. This nugget gives us an insight into planning and being prepared for transitions.

Listening intently during Transitions

Ravi’s career trajectory has often taken him to sectors and organizations he did not know much about. The key to his successful transitioning, according to him, has been listening; but listening to what and whom? Get the details and some tips in this anecdotal nugget.

Integrating into a start-up

  Culture is often seen as something that large organizations need to worry about. However, if a start up tackles the challenges of culture from the very beginning and clearly defines its competencies and values, it could be a significant competitive differentiator especially during the scaling up phase. Hear Abhijit elaborate on the startup ecosystem in this nugget. 

Infosys to UIDAI - a 3D transition

Leadership Transitions can be a period of significant anxiety for several executives who are transitioning across contexts and domains. Nandan shares his insights around what he kept and what he changed when he transitioned across 3 dimensions when he moved from Infosys to UIDAI. He also talks about the power of commitment in such situations.

Transition pitfalls - Banking/Consulting to VC

Transitioning from one industry to another are always fraught with uncertainty and risk. Leaders are straddling several sub-transitions - settling into a new organization, flourishing in a new space which requires a different set of skills and mindsets. Karthik talks about the common derailers that could come into play when Consultants or Bankers are transitioning into Venture Investing.

Settling effectively into Venture Investing

The first 30-60 days in any profession are often quite tricky. Hairline cracks can quickly turn into fractures if not handled carefully. Karthik talks about how he works with the incoming members and thinks about the early passage of play in the organization. He also talks about how he pre-empts the derailment risk by suggesting to interested individuals to seek certain prior experiences before venturing into Venture Investing.

Transitioning out of Consulting (including views on entrepreneurship)

A career in Management Consulting in a firm like McKinsey can be immensely rewarding but also inexorably intense. Pramath talks about how he thought about a career in McKinsey versus pursuing something else. He also discusses some of the common misconceptions people often have when they take the plunge into entrepreneurship.

Effective Leadership transitions across companies

Leaders during transitions often feel like trapeze artists as they go from one to another. It is the role of the hiring manager and the transitioning leader to think this through. Vedika shares her perspectives in the context of some of her transitions at a leadership level.

Transitioning to the Social Impact world

"How do I bring greater meaning in my life" is a question that people start grappling with as they approach mid-life and beyond. However, people struggle with making this happen. Vedika discusses her transition from heading Credit Suisse in India to Water.Org

Navigating the first 3-6 months

The first few months in a new organization can be a nervous passage of play for the incoming leader and for the hiring manager. If not handled carefully, the organizational antibodies could eject the new entrant. Vinita shares her insights on how the incoming leader and the hiring leader could navigate this phase effectively.

Transitioning back to India in a leadership role

Vinita transitioned from an American MNC in their Latin American division to Britannia in India. It was a transition across multiple dimensions. She talks about her reflections around settling into the new context. She also talks about the role of the hiring leader in setting the incoming individual for success.

Learning/Unlearning during transition

Anu discusses the transition from high intensity consulting projects with a tight feedback loop to a relatively open ended and longer cycle life at McKinsey Global Institute. She talks about how she adjusted to the new operating rhythm of the place.

Transitioning from Advertising to the Tech world

KV Sridhar (Pops) talks about how he thought about the move from the world of Advertising to the world of Technology. He also speaks about the notion of staying relevant in the context of children and consumers and how one needs to be in sync with them to be able to connect with them.

Settling effectively in a new organization

KV Sridhar talks about his perspectives on settling into an organization and how leaders should think about what to maintain and what to change. He makes the case for imbibing the values of the organization and then interpreting it differently as you slowly build trust with the ecosystem.

Transitioning effectively to a new context

Suresh talks about his experiences in transitioning across companies and roles. He moved from HUL to Nestle and within Nestle, he moved across markets such as Egypt, Singapore, Thailand, Philippines and India. He talks about how he thinks about settling into a new context and also what it takes to build systems and processes so that even when you transition out, the organization continues to run effectively.

Transitioning to a General Management role

Roopa talks about the transition to the role of a Chief Rating Officer being the defining transition in her journey at CRISIL. She talks about how the profile of her responsibilities and stakeholders significantly changed when she moved into that role. She also talks at length about how she recalibrated the relationship with her peers when she got promoted, something that a lot of people struggle with.

Developing a sense of judgment

Roopa talks about she developed a sense of judgment in the new context when she moved to Omidyar Network. She talks about the fact that she now has to exercise judgment on entrepreneurs who in turn will exercise judgment on several topics that are relevant to them. She discusses how she went about acquiring that nuanced sense of judgment by understanding the world of the start-up entrepreneur and the world of technology.

Transitioning to the Social Impact world

Neera talks about the distinction between Needs and Wants as people think about a career in Social Impact as against the Corporate world (although the lines between the two are being blurred). She also discusses some of the real challenges when people with a long successful tenure in the Corporate world transition to the Social Impact world. She shares her perspectives on how could adapt well into the new context.

Distinctive leaders in the Social Impact space

Neera talks about some of the unique characteristics of the distinctive leaders that have made a lasting contribution in the Social Impact space. She talks about a combination of a desire for large-scale impact coupled with empathy for the consumer whose needs and wants they want to address.

Transitioning across contexts

Arun talks about how one can listen to build credibility in a new context, especially if you are in a situation where you feel you do not have the capabilities on Day 0\. He talks about how he learnt from Sumant Moolgaokar by watching him interact with people across hierarchies including how he would engage with the gardener. He shares that it is critical that we move from a “I will teach” to a “I will learn” mindset when you move to a new context.

Transitioning to solo-preneurship

Indranil talks about his challenges in transmitting some of the elements of the credo he had crafted as the head of Marketing and Strategy of his organization. He underscores the risks of abstraction when we craft values such as honesty, excellence, customer-delight etc. and adorn the walls. He takes the example of a story to illustrate the point “no room for ordinary” a value they were trying to live in his company. He goes on to share how he transitioned to the world of story-telling and reflects on some of his early lessons in solo-preneurship.

Settling into a new context

Dr Guha speaks about the phase of transition when Gandhiji moved from South Africa to India. He talks about how Gandhiji was advised (by Gopal Krishna Gokhale) to spend about a year understanding the nuances of the country before embarking on a journey of change. He also speaks about Gandhiji’s open-mindedness and willingness to listen which enabled him to absorb the complexity of the country without bringing his biases.

Settling into Scandinavia

Rajat speaks about his stints as leader in Scandinavia and in Chicago and the key levers he focused on to drive the growth of each office. He also make the distinction between the approach in Scandinavia which was significantly underpenetrated and in Chicago which had an established practice.

Creating the mind-space

Michael speaks about what it takes to get leaders to allocate mind-space to their transition while they are settling into a new context. He strongly suggests that we start working on transitions early (even before the leader comes in) so that it feels like a natural part of settling in rather than a separate list of things that one needs to do and as a potential distraction to the job at hand.

The Transition timeline

Michael speaks about how the various elements of transition that get addressed over a 6-12 month period. He talks about the fact that even in well meaning organizations, there is a risk of overloading the leader’s calendar with “stuff” to do and not really solving for what the leader wants. He speaks about the criticality of elements such as communication, arrival posture and alliances and the timing of when these elements matter.

Fit for purpose feedback loop

Michael speaks about the sub-optimality in feedback loops when a new leader comes into an organization. He speaks about the relevance of early conversations with the stakeholders and Day 90/120 conversations to ensure that leaders get tailored constructive feedback to ensure that they are able to course correct early in their journeys.

Onboarding a leader

Michael speaks about the criticality of assimilating into an organization without triggering the immune system that could easily start working against you. He goes on to say that even if you have been hired as a change agent, earn the right to drive change before you start moving things around (unless it is a turnaround and shock therapy is warranted) in the new organization.

ROI of transition support

Michael speaks about the business case for Transition Advisory support when leaders take on a new role (internal or external transition). While is it is understood that it is lonely at the top, it is worth recognizing that it is lonelier when you are settling into a new context when leaders do not have an asset of relationships to count on (yet) and don’t have meaningful feedback loops that gives them a sense of how they are doing.

Digital Mindset

In order to be relevant in this digital age, leaders need to adapt to a digital mindset. What does this mindset look like? Abhijit discusses the digital mindset in this nugget and gives anecdotes of how extremely competent leaders of the analog era are struggling to adapt to this. He also shares two important core values which can help in acquiring skills to navigate this digital world. Look out for his views on the future being an ‘&’ world rather than an ‘Or’ world.

Authentic Leadership

Authenticity is a word that is often used by people in different contexts. Pramath shares his perspectives on Authentic leadership and talks about what it takes to get there. He also talks about how he thinks about flexing his leadership style across diverse contexts.

Institution building - Leading Type As

Amit discusses how he thinks about hiring and creating a nurturing climate for his team to deliver performance. He also shares how he invests time with each of his colleagues and help build their capability. He also talks about how he handles exits from Bain Capital. He talks about the realities of a corporate pyramid and stresses the importance of handling the people that don’t go up the pyramid with empathy.

Leadership under extreme constraints - Lion, Fox and Mouse

Vinay talks about how Narasimha Rao combined the notion of intellectual agility (ability to fundamentally shift one’s beliefs when new data presents itself) and implementation agility (knowing how to drive change through a complex system). He talks about how Narasimha Rao could play Lion, Fox or Mouse and the criticality of timing in these situations.

Leadership Development in Social Impact space

Neera talks about some of the common challenges that entrepreneurs in the Social Impact space face. She talks about founders often being “too mission driven” and thereby coming in the way of systems and processes that could build the organization sustainably. She also talks about the Founders not spending enough time on what they are distinctive in leading to spreading themselves across too many areas.

Having deep conversations at scale

Arun talks about how the depth of insight and intimacy gets compromised when we start having conversations across a large number of people. However, he shares his insights around how we could still make such conversations enriching by moving from the layer of data to the layer of how people form their opinions on the data.

CEO connect with end consumer

Ambi talks about how leaders like Karsanbhai Patel of Nirma have an intuitive understanding of the customer need. He specifically talks about the “chaiwalla test”, a concept he discusses in his book, to talk about how some leaders find smart ways of getting a quick pulse from the real demographic rather than making misleading assumptions.

Leadership at McKinsey across 3 terms

Rajat speaks at length about how he led McKinsey over the 3 terms when he was the Managing Partner. He says that during the first term he co-created the future strategy of the firm and started executing on it. The second term, he says, was largely around driving expansion around the world while establishing key governance processes. The third term, he says, was largely around navigating the dot com crisis after the bubble had burst.