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NUGGET FROM
Ambi Parameswaran

Smoke Signals in a relationship

Ambi talks about what it takes to develop and maintain an account over a period of several years. He speaks about the criticality of having tentacles across the organization to get a pulse on the relationship. He also underscores the criticality of the role of the CEO in ensuring that he/she sets the right climate for the troops to share any potential cracks that are appearing in the relationship.

More from Ambi Parameswaran

TAGS
Building trust Listening

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