7 - Developing a sense of judgment - Roopa Kudva’s journey from CRISIL to Omidyar Network: Insights on exploring diverse career pathways.

Roopa talks about the flexible capital model at Omidyar Network (ON) and discusses how they do a combination of investing in tech enabled start-ups driving social impact and grants to organizations to impact a sector. She also discusses the unique characteristics of the next half billion in India that has access to the mobile phone and will come online in the next 5 years and how this presents a unique opportunity for these consumers and for businesses targeting them.

Roopa talks about how she grew up amidst nature in the North Eastern part of India and how some of her perspectives on working women started getting shaped right from an age of around 10. She also talks about her first brush with Mumbai when she comes to pursue a B.Com in Sydenham College but quickly find the city overwhelming and goes back to Guwahati to pursue B.Sc in Mathematics. She also talks about the peculiar situation where despite clearing the entrance process for IIMA, she is unable to join. She decides to teach in a primary school and appears for CAT yet again.

Roopa talks about how she drifted into CRISIL and how she was not necessarily career oriented in the early years of her professional life. She talks about the notion of focusing on excellence and on topics that are outside the realm of responsibility and how the culture at CRISIL ensured that her efforts were noticed and rewarded. She also talks about the transformative impact that one of her overseas stints had on her in terms of developing a “bird’s eye view”.

Roopa talks about the transition to the role of a Chief Rating Officer being the defining transition in her journey at CRISIL. She talks about how the profile of her responsibilities and stakeholders significantly changed when she moved into that role. She also talks at length about how she recalibrated the relationship with her peers when she got promoted, something that a lot of people struggle with.

Roopa talks about how she took stock of options after her successful run in CRISIL. She talks about the process she went through to first eliminate what options may not make sense for her before she ended up choosing to join Omidyar Network. She talks about having informal discussions with ~45 people over a 9 month period to get directional clarity on what might make sense for her.

Roopa talks about how she had to adjust her leadership style when she moved from leading a team of 4000 plus people in CRISIL to Omidyar Network which had about 150 people globally and about 15-20 people in India. She discusses the power of listening, learning and tapping into the internal network to come up to speed and build credibility with the organization.

Roopa talks about she developed a sense of judgment in the new context when she moved to Omidyar Network. She talks about the fact that she now has to exercise judgment on entrepreneurs who in turn will exercise judgment on several topics that are relevant to them. She discusses how she went about acquiring that nuanced sense of judgment by understanding the world of the start-up entrepreneur and the world of technology.

Roopa talks about the fact that there is a lot of commentary around women coming back to the workforce after they start a family. She mentions that support structures and corporate policies are evolving and this problem is slowly being addressed. She discusses the barrier that shows up when women are in senior management roles. She talks about the notion of self-belief which often comes in the way of women raising their hand for top jobs and for a seat at the table.

Roopa talks about how she thinks about success and frames it as a journey than a destination. She talks about how the notion of purpose has energized her during her days at CRISIL and in the work she does at Omidyar Network (Supporting innovations that can create opportunities for millions of people who are otherwise either excluded or underserved or disempowered)

Roopa first talks about what she learnt at IIMA before she delves into what they don’t teach there but should. She talks about the notion of first principles thinking that gets deeply ingrained during the time at IIMA. She goes on to talk about the criticality of work experience before pursuing an MBA.

Roopa talks about the attitudes that have held her in good stead as she has gone through her journey. She also talks about how a lot of clarity around one’s own potential evolves over time and suggests that we don’t get anxious about it too early.